+61 (02) 9839 6000
tennis.paterson.reserve@gmail.com

FAQ

Where are you located and what are the facilities?

The tennis courts are located at Torbert Ave. Paterson Reserve Quakers Hill. We have 2 tennis courts with off street parking and toilets. There are also other park facilities such as soccer fields, basketball courts, netball courts, cricket nets, a dog park and a kids play area.

How do I get access to the courts and facilities?

After booking you will be emailed instructions. 1 hour prior to your booking you will be smsed a keycode with instructions on how and where to collect the keys (within 2 minutes of the park). The keys supplied will give you access to the tennis courts, the tennis room and the toilet facilities. At the end of your session you will need to lock up and the keys will need to be returned .

The net is not up!

Nets are taken down and stored in the tennis room to avoid vandalism. For the majority of bookings the tennis nets will be up ready for use, but on the odd occassion you may need to put up the net yourself. Instructions for putting up the tennis nets are here. On the completion of your play, you do NOT have to put the nets away. But YOU MUST put the winder back in the tennis room to prevent theft.

I have a complaint.

We will do our best to resolve your issues, however please note that the general upkeep and administration of the park facilities are undertaken by volunteer community members. Be respectful and all unresolved issues can be escalated to Blacktown Council

How do I book and how much does it cost?

All bookings must be completed and paid for online and in advance. Court fees are charged minimum 1 hour and in 30 min increments. Prices vary depending on days and times but are typically $17.50 per hour but discounts run throughout the year and peak and off-peak rates can apply. Complete a reservation and you will be quoted the exact price for a given timeslot without committing to pay.

How do I turn the lights on?

If you have paid for a night session, you may turn on lights through the light switch in the tennis room. The switch is located the tennis room on the left hand wall as you enter the room.

Can I cancel my booking?

You may cancel your booking 24 hours prior toof your booking. Refunds will be processed via Paypal within 24 hours. If you want to cancel after that period, please get in touch ASAP before your booking, and we may refund you or credit your next booking depending on the circumstances. Please be considerate to others who may have wanted to use your timeslot.

I want a regular booking.

YES! You can make regular bookings online. If you make 10 or more bookings on the same timeslot a 20% discount will be automatically applied. Get in touch if you want to pay upfront for 10 hours and be credited. You may use this credit to book future timeslots.